Privacy Policy

Effective Date: January 1, 2026 | Last Updated: January 1, 2026

Betfoxx Casino ("we", "us", "our", or "Betfoxx") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you access our website and services at betfoxx.com (the "Platform").

This policy applies to all users who access the Betfoxx casino login portal, register an account, or interact with our gaming services. By using the bet foxx Platform, you consent to the data practices described in this policy.

1. Information We Collect

1.1 Personal Information You Provide

When you create a betfoxx casino login account or use our services, we collect the following personal data:

• Identity Information: Full name, date of birth, gender, nationality
• Contact Details: Email address, telephone number, residential address
• Account Credentials: Username, password (encrypted), security questions
• Financial Information: Payment card details, bank account information, transaction history
• Verification Documents: Government-issued ID, proof of address, source of funds documentation
• Communication Data: Records of correspondence with Betfoxx customer support

1.2 Information Collected Automatically

When you access the betfoxx casino platform, we automatically collect technical data including:

• Device Information: IP address, browser type and version, operating system, device identifiers
• Usage Data: Pages viewed, time spent on pages, click patterns, gameplay history
• Location Data: Geographic location derived from IP address for regulatory compliance
• Cookies and Tracking: Session cookies, preference cookies, analytics cookies (see Section 8)

1.3 Information from Third Parties

We may receive personal data from external sources, including:

• Identity verification services and fraud prevention agencies
• Payment processors and financial institutions
• Marketing partners (with your consent)
• Publicly available sources for anti-money laundering checks

2. How We Use Your Information

Betfoxx processes your personal data for the following purposes:

2.1 Account Management and Service Delivery

• Creating and maintaining your betfoxx login credentials
• Processing deposits, withdrawals, and gaming transactions
• Providing access to casino games and betting services
• Managing bonuses, promotions, and loyalty programs
• Responding to customer support inquiries

2.2 Legal and Regulatory Compliance

• Verifying your identity and age (18+ requirement in the United Kingdom)
• Preventing fraud, money laundering, and underage gambling
• Complying with UK Gambling Commission licensing obligations
• Fulfilling anti-money laundering (AML) and know-your-customer (KYC) requirements
• Detecting and preventing problem gambling behaviors
• Responding to legal requests and regulatory investigations

2.3 Marketing and Communications

• Sending promotional offers, newsletters, and bet foxx updates (with consent)
• Conducting market research and customer satisfaction surveys
• Personalizing your experience on the Betfoxx casino platform
• Sending transactional emails (account notifications, password resets)

2.4 Platform Improvement and Security

• Analyzing usage patterns to enhance betfoxx casino services
• Monitoring platform performance and technical issues
• Protecting against security threats and unauthorized access
• Testing new features and functionality

3. Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

4. Data Sharing and Disclosure

Betfoxx may share your personal information with the following categories of recipients:

4.1 Service Providers

• Payment Processors: To facilitate deposits and withdrawals on betfoxx
• Game Providers: Third-party casino software suppliers integrated with our platform
• Identity Verification Services: For KYC and age verification processes
• Cloud Hosting: Secure data storage and server infrastructure providers
• Customer Support: Third-party helpdesk and chat support services
• Marketing Platforms: Email service providers (only with your consent)

4.2 Regulatory Authorities

• UK Gambling Commission
• HM Revenue & Customs (HMRC)
• National Crime Agency (NCA) for anti-money laundering investigations
• Information Commissioner's Office (ICO) upon request

4.3 Legal Disclosures

We may disclose your information when required by law, court order, or regulatory request, or to:

• Enforce our Terms and Conditions
• Protect the rights, property, or safety of Betfoxx, our users, or the public
• Investigate suspected fraud or illegal activity
• Respond to legal proceedings or government inquiries

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

Important: We do not sell your personal data to third parties for their marketing purposes. All data sharing is conducted under strict contractual agreements requiring compliance with UK data protection laws.

5. International Data Transfers

Betfoxx casino primarily processes data within the United Kingdom and European Economic Area (EEA). However, some service providers may be located outside these regions.

When we transfer your personal data internationally, we ensure adequate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by the UK ICO
• Data Processing Agreements with third-party processors
• Transfers to countries with adequacy decisions under UK GDPR
• Binding Corporate Rules for multinational service providers

6. Data Retention

Betfoxx retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, subject to the following retention periods:

After the retention period expires, we securely delete or anonymize your personal data. Certain data may be retained longer if required by law or to resolve disputes.

7. Your Privacy Rights

Under UK GDPR, you have the following rights regarding your personal data held by betfoxx casino:

7.1 Right of Access

Request a copy of the personal data we hold about you, including betfoxx login history and account details.

7.2 Right to Rectification

Correct inaccurate or incomplete personal information in your betfoxx casino login profile.

7.3 Right to Erasure ("Right to be Forgotten")

Request deletion of your personal data, subject to legal retention obligations (e.g., regulatory requirements for financial records).

7.4 Right to Restrict Processing

Limit how we use your data in certain circumstances, such as when you contest its accuracy.

7.5 Right to Data Portability

Receive your personal data in a machine-readable format for transfer to another service provider.

7.6 Right to Object

Object to processing based on legitimate interests, including:

• Direct marketing (opt-out at any time via bet foxx email preferences)
• Profiling for personalized offers
• Certain analytics activities

7.7 Right to Withdraw Consent

Withdraw consent for marketing communications or optional data processing without affecting your betfoxx casino login account.

7.8 Right to Lodge a Complaint

File a complaint with the UK Information Commissioner's Office (ICO) if you believe we have mishandled your personal data.

How to Exercise Your Rights

To exercise any of these rights, contact our Data Protection Officer using the details in Section 12. We will respond within one month of receiving your request.

8. Cookies and Tracking Technologies

Betfoxx uses cookies and similar technologies to enhance your experience on the betfoxx casino platform. Cookies are small text files stored on your device that enable functionality and analytics.

8.1 Types of Cookies We Use

• Essential Cookies: Required for betfoxx login functionality, security, and payment processing (cannot be disabled)
• Performance Cookies: Collect anonymous data on site usage to improve bet foxx services
• Functional Cookies: Remember your preferences (language, game favorites)
• Marketing Cookies: Track behavior for targeted advertising (requires consent)

8.2 Managing Cookies

You can control cookies through:

• Betfoxx cookie consent banner on your first visit
• Your browser settings (note: disabling cookies may affect functionality)
• Third-party opt-out tools for advertising cookies

For detailed information, see our Cookie Policy on the betfoxx.com website.

9. Data Security

Betfoxx implements industry-standard technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

9.1 Technical Safeguards

• Encryption: TLS/SSL encryption for all data transmitted to/from betfoxx casino
• Secure Storage: Encrypted databases with access controls
• Password Protection: Hashed and salted password storage
• Firewall Protection: Network security to prevent unauthorized access
• Regular Security Audits: Penetration testing and vulnerability assessments

9.2 Organizational Measures

• Staff training on data protection and confidentiality
• Access restrictions based on role and necessity
• Confidentiality agreements with employees and contractors
• Incident response procedures for data breaches

9.3 Your Responsibility

You are responsible for maintaining the confidentiality of your betfoxx casino login credentials. Never share your password, and log out after each session, especially on shared devices.

Data Breach Notification: In the unlikely event of a personal data breach, we will notify you and the ICO within 72 hours, as required by UK GDPR.

10. Children's Privacy

Betfoxx casino services are strictly for individuals aged 18 and over. We do not knowingly collect personal data from minors.

If we become aware that a user under 18 has provided personal information, we will:

• Immediately close the betfoxx login account
• Delete all associated personal data
• Refund any deposited funds
• Report the incident to relevant authorities if required

If you believe a minor has accessed bet foxx services, please contact us immediately using the details in Section 12.

11. Changes to This Privacy Policy

Betfoxx reserves the right to update this Privacy Policy to reflect changes in our data practices, legal requirements, or business operations.

When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or prominent notice on the betfoxx casino login page
• Request your consent if required by law

We encourage you to review this policy periodically when accessing the bet foxx platform. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Information

Regulatory Authority

If you have concerns about how betfoxx handles your personal data, you may contact:

Information Commissioner's Office (ICO)
Website: ico.org.uk

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© 2026 Betfoxx Casino. Licensed and regulated by the UK Gambling Commission.
This Privacy Policy was last updated on January 1, 2026.